As part of our arrangement with you, Warriner & Co Limited has certain obligations under privacy laws, including the Data Protection Act (the “Act”) to notify individuals how it will process any personal information it collects about them. Our associated group companies (“Quilter Financial Limited”) may also be provided with personal information about you. This Notice will inform you of what personal information we collect, how that information is used, where it is transferred and how you may wish to view such information. You may be assured that we will treat all personal information as confidential and will not process it other than for a legitimate purpose. Steps will be taken to ensure that the information is accurate, kept up to date and not kept for longer than is necessary. Measures will be taken to safeguard against unauthorised or unlawful processing and accidental loss, destruction or damage to the information.
We collect and process various personal data about you for the purposes of providing advice, administration and management services, which are explained in more detail below. ‘Processing’ is defined in the Act but could include obtaining, recording or holding information or data. ‘Personal Data’ is information which can identify you as a living individual, including where used in conjunction with other information. Common examples of personal data which may be collected and used by us in our day to day business activities include:
We collect personal data from you to extent the necessary to provide advice, administrative and management services and, subject to provisions below, related marketing activities. We, or our associated group companies (“Quilter Financial Limited”) may process your personal data and sensitive personal data for the following reasons:
This list is not exhaustive and may be updated from time to time as business needs and legal requirements dictate. Some of the personal data that we maintain will be kept in paper files, while other personal data will be included in computerised files and electronic databases.
Your personal data will be made available for the purposes mentioned above and only to responsible management, human resources, accounting, audit, compliance, information technology and other corporate staff including within Quilter Financial Limited. It may also be made available to third parties providing relevant services to us, including regulatory support.
Certain personal data will also be reported to government authorities where required by law and for tax or other purposes. Personal data may also be released to external parties as required by legislation, or by legal process, as well as to companies you authorise us to release your personal data to. We will not sell your personal data to any third party.
We and our Group Companies may wish to provide you with information about new products, service promotions and other information in which we think you may be interested. We may send you such information by post. e-mail, fax and telephone, unless you have registered with the appropriate Preference Service (we would be grateful if you could let us know if this is the case). If you purchase a product from us we may retain your address for future mailings. If you do not want your information used for direct marketing purposes at any time, please contact our customer services department by e-mail at firstname.lastname@example.org or by telephone on 01925 732266 to let us know and we will not send you any direct marketing.
We would also like to provide you with the above information by e-mail. However, we appreciate that e-mail ‘spam’ had become a problem in recent years. If you are a customer or you have previously asked us for information on our products:
A consent tick box is provided on the Confirmation of Receipt form in our Client Proposition brochure, which you will receive from your adviser, where you should indicate your preference to receive e-mail marketing. If you decide at any time that you no longer wish to receive marketing e-mails from us, please e-mail us at email@example.com
You have the right to review your personal data and sensitive personal data held by us and have any inaccurate information about you corrected. If you wish to do so, or to notify a change to your details, please contact The Data Protection Officer, Martyn Grimley, on 01925 732266 or in writing at The Barns, Stretton Road, Stretton, Warrington, Cheshire. WA4 4NP. You may be charged a fee (subject to the statutory maximum) for being supplied such data.
If at any time you wish us to cease processing your personal data, sensitive personal data, contacting you for marketing purposes, please contact The Data Protection Officer, Martyn Grimley, 01925 732266 or in writing at The Barns, Stretton Road, Stretton, Warrington, Cheshire. WA4 4NP.